Frequently Asked Questions
Find answers to common questions about our products and services
🛋️ Products & Sizing
We offer 5 premium sizes: XL (₹2,499) for kids, XXL (₹2,999) for teenagers, XXXL (₹3,499) for standard adult gaming, XXXXL (₹3,899) for tall adults, and our flagship Jumbo (₹4,999) for deep lounge comfort.
We use thick, climate-optimized premium leatherette and high-grade breathable mesh fabric, double-stitched with high-tensile nylon threads for zero leakage.
Our premium fabrics are designed to last 5-10 years. The internal virgin EPS beans retain their comfort support for 2-3 years before requiring a quick top-up.
Yes, we offer multiple colors including Stealth Black, Crimson Flare, and Cyan Matrix. Contact us via WhatsApp for custom fabric or dual-tone choices.
Select XL for children, XXL for adults up to 5'6" (85kg), XXXL for adults up to 6'0" (110kg), XXXXL for adults up to 6'4" (135kg), and Jumbo for ultimate multi-person or flat-out relaxation.
Leatherette is highly durable, water-resistant, and easy to wipe clean. Fabric covers are ultra-breathable, soft, and suitable for continuous air-conditioned spaces.
Yes! If you already have bean fillings, we offer our high-strength double-stitched covers separately. Drop us a message on WhatsApp for pricing.
All dimensions listed represent the fully filled outer seam bounds, giving you the exact floor space footprint required for your room layout.
🚚 Shipping & Delivery
We provide 100% free delivery across all districts of Kerala. There are no hidden packaging or logistics handling fees.
Standard delivery across Kerala takes 4-7 business days. Orders within Aluva, Ernakulam, Kakkanad, and Edappally qualify for same-day or next-day delivery.
Yes, we ship across India using leading express cargo partners. Interstate shipping fees and delivery timelines depend on your location.
Yes, for local deliveries within the Kochi/Ernakulam region, our support team will coordinate with you to find a convenient delivery slot.
Yes, we support COD across Kerala. You can pay with cash or via UPI at the time of delivery to the courier partner.
We deliver to all major pin codes across Kerala. If you live in a remote location, we utilize India Post or localized courier hubs to complete delivery.
🔄 Returns & Warranty
We offer a 30-day return policy for unused products in their original packaging. Simply contact us via WhatsApp to initiate a refund or exchange.
Yes, we offer a 1-Year Local Warranty covering seam stitching, panel tearing, and zipper functionality. This warranty is handled directly by our service center.
Yes, size exchanges are supported within 15 days of purchase. The item must be unused, and the price difference will be adjusted accordingly.
For manufacturing defects, return logistics is 100% free. For preference-based returns, the customer is responsible for transporting the item back.
Every shipment is fully insured. If your package arrives damaged, reject the delivery and we will ship a replacement immediately.
Our warranty covers manufacturing faults only. Accidental damage from sharp objects or pets is not covered, though we do offer low-cost repair options.
🧹 Care & Maintenance
Wipe leatherette with a damp cloth and soapy water. Removable fabric covers can be machine-washed on a gentle cycle. Air dry fully.
Under typical home use, we suggest a light refill top-up every 2-3 years. Offices and commercial spaces may require refills every 18 months.
Our standard range is best kept indoors or under covered patios. Direct rain and heavy sunlight exposure will shorten the material lifespan.
Keep the bean bag in well-ventilated areas. Spot clean any sweat or liquid spills immediately, and dry the cover in natural light occasionally.
No. Leatherette should never be machine-washed or dry-cleaned. Simply wipe it down with a mild liquid cleaner to preserve the protective coating.
Use a simple paperclip inserted through the zipper head eyelet to pull it open. Remove the clip after zipping to lock it and protect kids.
🩺 Ergonomics & Health
Yes! Because the beans conform to your natural spinal curve, they support the lumbar region and reduce tailbone strain better than stiff wooden chairs.
Bean bags offer active ergonomic support that matches posture shifts, making them a comfortable alternative for casual tasks, meetings, and coding sessions.
Yes. When paired with a simple lap desk, working in our XXXL or XXXXL sizes with high back support is extremely comfortable for remote work.
The XXXL is the gamer favorite. It props you up in an alert posture while providing deep relaxation. XXXXL and Jumbo are ideal for console gaming.
Underbean bags are highly comfortable during pregnancy as they mold to the body shape. However, choose a larger size like Jumbo for easier entry/exit.
The Jumbo bean bag features heavy-duty triple stitching and handles up to 160+ kg without seam fatigue or distortion.
♻️ Bean Refills & Custom Covers
An XL needs 0.5 kg, XXL needs 0.8 kg, XXXL needs 1.2 kg, XXXXL needs 1.5 kg, and Jumbo needs 2.0 kg for a full, brand-new feeling top-up.
Yes. Shredded memory foam offers a soft sink-in feel, but it is heavier than EPS beans. We recommend using pure virgin EPS beans for optimal light-weight utility.
Yes. For corporate offices, gaming lounges, and bulk clients, we can emboss or embroider custom logos. Contact us via WhatsApp for a customization quote.
You can purchase high-density virgin EPS beans directly from our Aluva showroom or order online for home delivery across Ernakulam.
🛒 Ordering & Showroom
Browse the products page, click 'View Details' to choose your color/qty, and click 'Order Now' to complete your order instantly via WhatsApp.
We accept Cash on Delivery, all UPI apps (GPay, PhonePe, Paytm), credit/debit cards, and direct bank transfers.
Yes. We offer commercial discounts for orders of 5 or more units, perfect for startups, IT offices, cafes, and co-working hubs.
Yes! We encourage customers to visit us opposite Casino Theatre in Aluva to test out our XL, XXL, XXXL, XXXXL, and Jumbo seats in person.
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